How can we help you?

Can I try LUMA Workplace before I purchase a subscription?
How do I purchase a LUMA Workplace subscription?
How do I upgrade my LUMA Workplace subscription from a free trial to a paid subscription?
I used to have access to LUMA Workplace at my previous company. How do I gain access now?
I forgot my password for LUMA Workplace. How do I reset it?
How do I change my password for LUMA Workplace?
How do I change the name on my LUMA Workplace account?
Where can I find a copy of an invoice for my LUMA Workplace subscription?
How can I find out when my LUMA Workplace subscription renews?
How do I update the credit card for my LUMA Workplace subscription?

I forgot my password for LUMA Workplace. How do I reset it?

To reset your password please click the link below.

https://www.lumaworkplace.com/forgot-password

*Please note that if your organization uses SSO (Single Sign-On) to access LUMA Workplace you'll be unable to change or reset your password. In this situation, please contact your internal IT team.

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