Design Thinking Essentials will teach you how to use six essential human-centered design methods from the LUMA System of Innovation to help you deeply understand the problems you’re trying to solve, then develop innovative solutions.

• Course objective: Learn new tools for more effective problem-solving in everyday work.
• Learning objectives:
  • Speak the language of design thinking and use the LUMA System.
  • Use the six essential methods you’ve learned for common business challenges.
  • Use LUMA Workplace, our digital platform for tools and resources, to develop your design thinking skills and use them in your work with confidence.
• Methods learned:
  • Stakeholder Mapping
  • Interviewing
  • Rose, Thorn, Bud
  • Affinity Clustering
  • Creative Matrix
  • Importance/Difficulty Matrix