The LUMA team has considerable experience with online learning. Moreover, client feedback tells us it’s highly effective in helping new skills stick.
Here’s how we know that. As part of our certification programs, we have been delivering remote training and coaching since 2016, with thousands of participants worldwide going through our programs. Our public Practitioner Certification Program, which we began offering in 2019, starts with our two-day, in person workshop, then continues with three online coaching sessions, which are quite similar to the live learning sessions in LUMA Anywhere courses. LUMA instructors delivered that format to more than 500 people in 2019, with an overall NPS score of 82 — a world-class rating.
For LUMA Anywhere courses, we’ve taken all that we’ve learned from our public programs and used methods from the LUMA System, including prototypes, pilots and iteration, to design the format we’re now delivering. In our online sessions, you’ll see the same LUMA instructors as you may have had in our in-person workshops. They bring that same, deep subject matter expertise and real-world experience to online learning, just as they do to in-person settings.
You can feel confident that courses will deliver an outstanding learning experience. And of course, we’re always iterating to continue making every LUMA experience exceptional.