Facilitating Great Meetings will teach you how to plan, prepare for and facilitate your own design thinking work session to address a simple problem of your choice — a work challenge, a personal situation or a fictional scenario — by using human-centered design methods from the LUMA System of Innovation.

• Course objective: Learn to plan, prepare for and lead design thinking work sessions people love.
• Learning objectives:
  • Plan and prepare human-centered work sessions to address common challenges.
  • Facilitate engaging work sessions with agility.
  • Document and share outcomes from those sessions with participants and other stakeholders.
• Methods learned:
  • Interviewing
  • Rose, Thorn, Bud
  • Critique
  • Buy A Feature
  • Schematic Diagramming
  • Journaling