I’m having trouble signing into my account to purchase a LUMA Anywhere course. What are the troubleshooting steps?
To complete the purchase of a LUMA Anywhere course, you will need an account for shop.luma-institute.com.
Note for LUMA Workplace users — the account you use for purchases on shop.luma-institute.com is separate from the account you use to log into LUMA Workplace.
- If you’ve never purchased a LUMA Anywhere course before, click Create your account.
- If you’ve purchased a LUMA Anywhere course before and are having trouble signing in, follow these steps.
- Please note — the Username can be an email address.
- Click Forgot your username or password?
- Enter your email address, then click Search.
You’ll be sent an email to reset your password. If you don’t receive the email or continue to have trouble logging in, please email support@luma-institute.com.