LUMA has developed our own team of world-class instructors to lead each live learning session. They are keenly tuned to business-related challenges and they lead the live learning sessions in a plain-language and practical way. Every instructor has deep experience using human-centered design in private settings. That allows them to bring LUMA methods to life through relevant stories and to share real-world examples of using design thinking to overcome particular challenges.

In addition, each member of the team is skilled in online instruction and remote technologies to ensure each participant receives an exceptional experience in every session.

Your LUMA Anywhere course instructor could be one of the following individuals:

Abby Wilson
LUMA-certified Instructor 

Abby Wilson uses design practice and other deliberative tools to change how people and mission-driven organizations work, think and solve problems. She has been a member of LUMA’s instructor community since 2011, and in 2020 stepped into a new role leading a LUMA team that provides coaching in human-centered design.

Trained as a cultural anthropologist and international lawyer, Abby has lived, worked and studied in Africa and Europe, observing the power of people and organizations to solve even the most complex problems. In the U.S., she served as the founding director of the federal government’s first design-led innovation lab and has held a number of leadership roles in public health settings. She believes that design literacy supercharges the human 'fixing' instinct by making it more resilient and creative, especially in the presence of material, financial or cultural constraints.

Abby holds a B.A. in cultural anthropology from Columbia University, an LL.M. in public international law from Universiteit Utrecht, and a J.D. from the University of Pittsburgh.

Jori MacNaught
LUMA-certified Instructor

Jori MacNaught is passionate about people. Her curiosity about human behavior, psychology and community led her to make her passions her job as a virtual coach at LUMA. She uses her remote teaching skills to help others uncover their creative side and discover ways to enrich their personal and professional lives through a human-centric discipline.

Jori joined LUMA Institute in 2019, bringing eight years of experience as a global market researcher and marketer at Amway Corp. She found great confidence and joy applying LUMA methods to product, service, and experience design projects and facilitated dozens of cross-functional workshops. Using her expertise in problem-framing, synthesis and facilitation, she loves harnessing the power of teams to create better outcomes.

Jori holds a B.A. in business administration, marketing and French from Carthage College in Kenosha, Wis., a certificate of completion of studies in French from Université de Caen Basse Normandie in Caen, France, and a master of market research from the University of Georgia, in Athens, Ga.

Mike Roy
LUMA-certified Instructor

Mike Roy is passionate about exploring how today’s innovators work, learn and collaborate in order to help anticipate and define new offerings that support people in their application of human-centered design. He has been with LUMA Institute since 2014.

Trained as a graphic designer and illustrator, Mike has spent more than 15 years leveraging sketching and storytelling to explore, understand and define innovative solutions to complex design problems. Before joining LUMA, Mike was a senior designer at MAYA Design, where he led multi-disciplinary design teams focused on solving complex interaction and service design challenges across a range of industries. Prior to that, he held design positions at Art & Anthropology, Inc., and the Dubberly Design Office.

Mike holds a B.F.A. in design from the Rocky Mountain College of Art and Design in Denver, Colo., and a Master of Design from the Institute of Design, Illinois Institute of Technology in Chicago, Ill.