First, attempt to view our videos outside of your organization's network. If you can view our videos outside of your organization's network, this is an indication that the videos are being blocked by your organization's internal firewall or permissions.
In most cases, our recommendation is for you to check with your internal IT team. We use a 3rd party, SproutVideo, within our website. We recommend your internal IT team whitelists, https://*.sproutvideo.com/*