To find out when your subscription renews follow the steps below.
*Please note that the information below is only applicable if you pay for an Individual LUMA Workplace subscription. If you are inquiring about the renewal date for a Team or Enterprise subscription, please contact us.
- Click the head and shoulders icon at the top right-hand corner of LUMA Workplace. Click Account & billing.
- Next, click Manage your Subscription.
- From there, you'll be directed to Recurly.com (the 3rd party application we use for subscription management). Here you'll find your next renewal date.
- Please note that all subscriptions are automatically renewed. When a payment is charged a receipt will be emailed to you. You'll receive an email approximately seven days prior to your plan’s renewal informing you that the subscription will renew soon.